We want you\u2014and your pet\u2014to be 100% happy with every order.<\/p>\r\n
If something isn\u2019t quite right, we\u2019re here to help.<\/p>\r\n
We accept returns within 30 days<\/b><\/span> of delivery, as long as:<\/p>\r\n The item is <\/span>unused<\/b>, in <\/span>original condition<\/b>, and in its <\/span>original packaging<\/b><\/b><\/p>\r\n<\/li>\r\n You can provide proof of purchase (your order number or confirmation email)<\/p>\r\n<\/li>\r\n<\/ul>\r\n To start a return, just email us at support@drpawfriends.com<\/b><\/span> with your order number and reason for return. We\u2019ll guide you from there.<\/p>\r\n Note: Customers are responsible for return shipping costs unless the item arrived damaged or incorrect.<\/i><\/i><\/p>\r\n Once we receive and inspect your return, we\u2019ll process your refund to your original payment method within 5\u201310 business days<\/b><\/span>.<\/p>\r\n You\u2019ll get an email once the refund is on the way. Please note that banks may take a few extra days to post the refund to your account.<\/p>\r\n We don\u2019t currently offer direct exchanges. If you\u2019d like a different size, color, or product, we recommend returning your item and placing a new order.<\/p>\r\n Received something broken or not what you ordered? We\u2019re so sorry.<\/p>\r\n Please email us within 7 days<\/b><\/span> of receiving your order at support@drpawfriends.com<\/b><\/span> with a photo and your order number\u2014we\u2019ll make it right, fast.<\/p>\r\n Still have questions? Reach out\u2014we\u2019re happy to help.<\/p>\r\n","protected":false},"excerpt":{"rendered":" Refund & Returns Policy We want you\u2014and your pet\u2014to be 100% happy with every order. If something isn\u2019t quite right, we\u2019re here…<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"footnotes":""},"class_list":["post-10","page","type-page","status-publish","hentry"],"_links":{"self":[{"href":"https:\/\/drpawfriends.com\/us\/wp-json\/wp\/v2\/pages\/10","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/drpawfriends.com\/us\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/drpawfriends.com\/us\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/drpawfriends.com\/us\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/drpawfriends.com\/us\/wp-json\/wp\/v2\/comments?post=10"}],"version-history":[{"count":3,"href":"https:\/\/drpawfriends.com\/us\/wp-json\/wp\/v2\/pages\/10\/revisions"}],"predecessor-version":[{"id":7235,"href":"https:\/\/drpawfriends.com\/us\/wp-json\/wp\/v2\/pages\/10\/revisions\/7235"}],"wp:attachment":[{"href":"https:\/\/drpawfriends.com\/us\/wp-json\/wp\/v2\/media?parent=10"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}\r\n
Refunds<\/b><\/h3>\r\n
Exchanges<\/b><\/h3>\r\n
Damaged or Incorrect Items<\/b><\/h3>\r\n